At Encompass Cleaning, we provide estimates based on an in-home review to ensure accurate pricing tailored to your specific needs. Several factors influence the cost, including your cleaning style and routine, the size of your home, the number of pets you have, the tasks to be completed, and the state of your home before and between cleans. On average, a first-time clean can take on average 9-10 man hours, costing about $75 per man hour. Follow-up cleans generally take around 4-7 man hours, cost varies upon frequency. By thoroughly assessing your home and requirements, we deliver personalized and meticulous cleaning services using all-natural products, ensuring you get the best value and results.

At Encompass Cleaning Co., your clean will be handled by our team of highly trained and professional cleaning specialists. Each member of our team is carefully vetted, experienced, and committed to delivering meticulous cleaning services that meet our high standards. We exclusively use all-natural cleaning products, ensuring a safe and healthy environment for you and your family. You can trust our dedicated professionals to take excellent care of your space while maintaining the quality and trustworthiness that we are known for.

That is such a great question! At Encompass Cleaning, we charge based on the total hours required to complete your cleaning session. The fee is calculated per hour and per cleaning personnel. For example, if we quote you 9 hours for a cleaning session, it could mean 3 hours with 3 cleaners. Depending on the job, our crews can vary from a single cleaner to a team of five. Our trustworthy and meticulous team uses all-natural cleaning products to ensure a healthy and spotless environment for you.

- We don't do any exterior tasks, such as lawn care. - We don't typically move heavy furniture to vacuum, unless otherwise asked and furniture sliders are provided. - We don't do any moving of boxes, however we will gladly pack them up in an organized fashion to make your move go smoother and help you organize while unpacking. - We don't pick up or dispose of any animal waste. - We don't do carpet shampooing or steaming of any kind. - We don't specialize in interior or exterior window cleaning but we are glad to do what we can safely reach indoors. We will get on a chair to clean windows if necessary but we do not bring or use ladders. We recommend a window cleaning specialist to do this task if you have high windows or need outdoor window cleaning. - We don't do any kind of home maintenance or repairs, including caulk, drains, tile or grout. We are not specialists in this area, we specialize in standard residential cleaning not physically maintaining a home. - We don't fix grout or use harmful chemicals to treat, we do what we can within the limits of the natural based Norwex & Encompass line of products. - We don't use chemicals (except toilet bowl cleaner) , even if it's provided by you. The health and safety of my employees is at risk with every exposure. We are exclusive to our own line of handmade products & the Norwex product line. - We do not clean when there are cockroaches present. - We don't do removal of cabinet liners or any adhesive removal. - We don't say no to any standard or project cleaning tasks, if there is ample time to complete the task and room in the budget. BUT.... We have references for people that do these tasks.

At Encompass Cleaning, we believe in providing exceptional service through our trustworthy, meticulous approach, using all-natural cleaning products. While tipping is welcomed, very generous, and greatly appreciated, it is absolutely not necessary. If you do choose to leave a tip, please know that it is split evenly among all employees who contributed to your cleaning session, ensuring fairness and acknowledging the collaborative effort of our team. Your satisfaction and a clean, healthy environment are our primary rewards.

We love using all natural cleaning products, many of them we make in house. We use Norwex cleaning paste, Doterra Onguard, essential oils, Meyers, and our exclusive blend of handmade products. All products are accompanied by Norwex cloths.

Yes, and no! At Encompass Cleaning, we are committed to both cleanliness and sustainability. We primarily use natural cleaning products to ensure a safe and healthy environment. Our team arrives equipped with shower cleaner, multipurpose cleaner, toilet bowl cleaner, Norwex mop systems, vacuums, and Norwex cloths. However, we do not provide toilet bowl brushes for hygienic reasons, as sharing such items is not advisable. Rest assured, our comprehensive approach to cleaning covers all your needs while prioritizing health and cleanliness. However, If you have concrete countertops or floors, bamboo flooring, or raw wood flooring we do ask that you provide the products suggested by the manufacturer.

That is up to you. If you are not present, we can enter via garage code, lock box, key (that we hold on to or you leave somewhere outside), front door code or by leaving the door unlocked. Whatever you are most comfortable with is fine by us!

No. In fact, most of our clients are not present when we are cleaning. It is actually easier to clean without adding another body in the home unless there is an area that isn’t going to be cleaned that you can hide out in so we can avoid being in your way.

We take pride in delivering a meticulous and trustworthy cleaning service using all-natural products. We have a 100% satisfaction guarantee because we want our clients to be ecstatic about their clean. However, we recognize that we are human and occasionally things can be missed. If you are not satisfied with your clean, please text your contact immediately and include pictures of what was wrong. We will make it a priority to come out and address any issues within 24 hours to ensure your complete satisfaction. Your happiness is our top priority, and we are committed to rectifying any concerns swiftly and effectively. We do not offer refunds but we will make it right.

Within 48 hours: $50 Within 24 hours: $75 Within 12 hours or if we arrive and cannot enter the home for any reason: $100 We hate to have to have this strict policy, however, this is a business and we are committing that time to you and turning away other potential clients. Please understand that when you cancel last minute, you are leaving a gap in our day that could have been filled in had we had more notice. If you cancel within 48 hours three times, we will have to part ways. We need someone we can count on and your standing appointments will be filled with someone off the waiting list who is committed to these cleans.

We love pets! You can leave your pets out and about with the understanding that there will likely be hair or debris left behind due to them walking around. No clean is absolutely perfect anyway! If your pets have a history of being aggressive or you're worried they might be bothersome and get in our way, please put them away in a kennel or other room.

Our standard clean includes a wipe down of all shower surfaces, including grout. However, if you want it to be scrubbed or scoured, we would have to bump it up to a project clean which adds on additional time spent in the bathroom therefore increasing the rate. We do offer Mold + Mildew and Descaling Treatments for an additional product charge (in addition to the per man hour rate). Mold + Mildew treatments see best results when we catch it really early or if it is used as a preventative measure. Descaler is our go-to deep cleaning product in the bathroom. It treats soap scum & limescale on fixtures, tubs, sinks, tile, grout and more. We often see great results, however, we never guarantee that the treatment will completely fix the issue. You will still be responsible for paying the project clean charge as well as the additional product charge, no matter the results. We are not tile + grout specialists and always recommend you see the pros for any issues. If you are interested in purchasing these Norwex products to do the treatment yourself, you can purchase them from us.

We spot clean interior windows that we can safely reach. We do not do exterior windows or those that are taller than we can reach. We recommend you contact a window specialist for your window cleaning needs.

Yes! We take your trust seriously and want to protect you in the case of an unfortunate event. You may ask to see our current COI (Certificate of Insurance) at any time!

No, here at Encompass Cleaning Co. we strive to customize each cleaning service to fit your needs and budget.